The box looked rough. Lots of little digs and dents. When I opened the box, the contents were very well packed. Mine did show that it took a good hit to the headset stem as the spacers where shoved and the clear tape was all bunched up and the one spacer was almost at the edge. After taking the tape off, cleaning all the tape residue off everything went together super easy. I used the included multi tool to do most of the assembly. I just needed a wrench for the peddles.
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